Customer Reviews
Don't take our word for it.
Every review below is from a real customer on Google, Facebook or Yell. We don't cherry-pick, we don't edit, and we don't ask for favours. This is what people say about working with In2stone.
95
Total Reviews
5.0
Average Rating
80
Google Reviews
16
Repeat Customers
Customer Stories
Real words from real customers
Over 100 five-star reviews from homeowners across Hampshire, Surrey, and Sussex. Here's what they say about working with us.
Showing all 95 reviews
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"We visited numerous companies before deciding to go with In2stone and it was the best decision! The whole journey from our enquiry, manufacturer's visit which they arranged to view options, templating & finally installation was brilliant as was the very reasonable cost! Thank you for looking after us and completing the perfect installation 🙏🏼"
"Excellent Service and Beautiful Results - Highly Recommended! I recently had In2stone install new quartz worktops in my kitchen, and I couldn't be happier with the results. From start to finish, the experience was completely stress-free. The team was not only competitively priced but also incredibly friendly and professional throughout the entire process. They handled everything seamlessly - removing the existing sink, hob, and old laminate worktops before fitting the new quartz surfaces. The finished worktops are absolutely beautiful and have transformed my kitchen into a modern, minimalist space that I love spending time in. The quality of workmanship is outstanding, and the attention to detail really shows. I'm a very satisfied customer and would highly recommend In2stone to anyone considering new worktops. Well done to the entire team - you've exceeded my expectations!"
"Thanks to everyone who played a part in helping us to upgrade our existing kitchen. The whole process from initial information, through agreeing the project, integrating it with the other firm working for us, templating, delivery and installation of the worktop was easy, strongly supported and professionally completed. A missing installation pack ( not any faults of In2stone's) could have been a crisis but Matt and John's willingness to help us sort out the problem with the minimum of delay. Special thanks are also due to Sam for always being at the end of the phone with patience and good humoured assistance. Altogether this is a sound and decent firm which we would not hesitate to recommend."
"Amazing company!! We were recommended In2stone via my close friend who had used them before so i didn't hesitate in contacting them. Sam came out to look at what we wanted and brought some samples with him when he measured up to provide our quote. Our original worktops were resin and we have an unusually large island so i did worry about any joins being visible. Turned out you can hardly see the joins anyway. Templating was carried out by a lovely chap (Kev). Very friendly and thorough and went through best options with me. Week later the team arrived to fit our new quartz worktops. We chose a simple white sparkle design. The Price was extremely good too! All i can say is WOW!! The transformation is better than i could of imagined. They fitted the new sink too. Took old worktops away. Brilliant, efficient, fast and clean workmanship. All fitters/team were tidy, courteous and a pleasure to have in my home. I am a self confessed fussy customer and it was all perfect. No issues at all. Such a lovely company to deal with and a bonus they are local too. We will most certainly use them again if we need more worktops."
"Sam was the most helpful person in the whole process of our renovation. He was knowledgeable and helpful, and offered his advice. From the minute we walked in to in2stone I knew I wanted to use them."
"In2stone installed and supplied our quartz tops and they look stunning! The service was flawless, friendly and efficient and the result is perfect. Highly recommend!"
"We recently purchased quartz worktops through In2stone and I can't rate them highly enough. Our initial contact was with Sam in the store. He was so helpful letting us borrow samples and giving us advice and suggestions. We got a few quotes and In2stone were by far the best price for the same product. Templating was straightforward and the guys (Ian and Kev?) delivered and fitted it today less than two weeks later. It looks fantastic and I am over the moon. We even got a chopping board made out of the same quartz and a cleaning kit. I wouldn't hesitate to use them again. Highly recommended."
"I've had two kitchen worktops from In2stone, both times the service and quality of the product has been great. Templating and fitting were also seamless. Definite recommend."
"We are absolutely delighted with our new granite worktops, we would highly recommend in2 stone, the service they gave was excellent, big thank you to Sam and the team."
"So pleased with my beautiful new worktops. In2stone were brilliant. From helping me to choose from their wide selection in the showroom, through the whole quote, template and installation process the service was excellent. I still have some decorating to do to complete the kitchen makeover, but the new worktops look fabulous. Highly recommend the team at In2stone."
"The team at In2stone were fantastic! All very polite, helpful and knowledgeable with advice on what would be best suited for our kitchen. The price is better than any kitchen retailer and the quality is better, and In2stone supply AND fit. We had a delay in our shipment but Ian and the team worked to resolve and honoured our original quote. Couldn't be happier with the service and final product! Thankyou In2stone."
"Really happy with the service received from In2stone. Really competitive quote and always quick to answer any questions and emails quickly! Template and fitting was quick and efficient. Pleased with my worktops. Thank you"
"Needed a slab of stone for a hearth, Sam couldn't have been more helpful, despite the showroom being full of worktops! A few samples were sent to the showroom for us to choose from, and advice given seeing as we were using our purchase for a different purpose to the norm, and a piece then cut to our requirements. We were given advice as to fitting before we left. So pleased with the result! Thank you Sam and the team!"
"After a consultation on the options and choices available to us, In2stone fitted the worktops for our new kitchen and their professionalism & workmanship was amazing. Templating was excellent and the worktops fitted perfectly. The whole Team were great and I wholeheartedly recommend them to everyone. Good job!"
"Ian was a pleasure to deal with. The difference between a stonemason and just suppliers of worktops is huge. I'm glad we found in2stone to supply and fit our worktops. The price was lower than we expected with very high quality workmanship in a timely manner. I would highly recommend."
"Highly recommend In2stone. Sam was extremely friendly, helpful and patient while we were choosing the right counter for our kitchen. Kept us informed at all times. The fitting team were great, all very friendly and did a great job of bringing in the humongous slabs of quartz. No damage and very tidy. Thanks everyone at In2stone!"
"Amazing 10 years ago had Ian and Kev do our kitchen which was superb when our daughter moved out and bought she then also used the pair again and the team and still 11/10 we've now moved again and today had the team do our new place and no surprise from start of chatting to measuring template to finish with all being absolute professionals and kindness and respect so as a family for years we would recommend for service, value and quality 11/10 Thank you Ian and team absolutely the In 2 Perfection 🤩"
"Kevin, Sam and the rest of the team are fantastic. They offer their advice, provide great prices and perform all that they promise. Absolutely delighted and highly recommend. The puppies love it too…"
"Very impressed with the service I have received from In2stone. Ian was extremely helpful from start to finish, very efficient service and on time delivery. My new quartz surfaces look amazing. They have truly completed the kitchen."
"It's the second time we have used In2stone and wouldn't go anywhere else. Sam and Ian's knowledge and advice when choosing the right worktop was invaluable. Offering every stone you could imagine and sourcing what ever we requested. I'm so happy with the finish which has exceeded my expectations. Such a fab professional service at a great price and going above and beyond for us, nothing was too much trouble. Thanks to all the team."
"5* Service from Ian and Kev. Nothing was too much trouble and I was able to get exactly what I wanted. Other quartz suppliers weren't able to offer the ogee edging I wanted. Highly recommend In2stone."
"Recently fitted 2 kitchens for us. Excellent from start to finish and the worktops are stunning."
"Really pleased with the service from in2stone for my small utility room. Had great advice from the outset regarding what product to choose. The installers were brilliant, they've done an amazing job and very respectful of my property. I'm really pleased with the result, it couldn't have gone any better!"
"Really pleased with our new worktops. Arrived on time, very clean and tidy job done Would highly recommend"
"The fitters were really knowledgable, helpful and good natured - the worktops are beautiful, not a word you'd associate with worktops - thank you for your comments and advice - definitely recommend"
"In2stone recently templated, supplied and fitted Quartz to our washroom and from start to finish the service was exceptional. Ian and Kev provided exemplary service, kindness and humour from the moment I made contact with them. I have since cancelled my kitchen quartz with another retailer and transferred my business to In2stone. I would recommend this company in a heartbeat and genuinely excited for them to transform my kitchen."
"Quality work at a realistic price. Ian and his staff do their best in every way. They give you what other companies don't seem able or willing to do. Very happy and would recommend them to anyone."
"The team at In2stone have been fantastic, Ian was very knowledgeable and helped us make the right decision when choosing our worktops and I have to say they look fabulous! The guys who did the templating and fitting were really friendly and skilled. Very quick service. We would thoroughly recommend them."
"Fantastic quality product and workmanship. In2stone were the only local company that were able to do the edging we wanted and the end result was head and shoulders above a large London company we had used in the past. Nice people to work with from sales to installation."
"In2stone did a great job fitting our really heavy quartz worktop. Three of their workers were really skilled and professional and very friendly and always cleaned up the kitchen after their work. We have no hesitation in fully recommending them."
"We've just had a quartz worktop fitted as part of our new kitchen project. In2stone came recommended by our designer/fitter. It's extremely good quality and the fit is spot-on. Their products are also very affordable. Highly recommended."
"In2stone supplied and fitted a large amount of quartz for our new kitchen in SW London. Very helpful and courteous team throughout the process - will definitely use again on our next kitchen project."
"Excellent service from start to finish. Very competetive price and kept informed of progress throughout. Friendly, courteous and efficient team installed quartz worktops in a single day and left the kitchen tidy on completion. Would not hesitate to recommend In2stone Ltd."
"We decided to get bespoke granite work tops for our new kitchen and have to say that we are over the moon with them. From the outset, Ian was very professional when selecting the stone, he listened to what we wanted, went through all of the possibilities that we could have for our worktops and went through the process in detail once we had made a decision. The templateing and fitting was carried out by an incredibly professional and helpful team run by Kev, who knew exactly what they were doing and just got on and made my kitchen look amazing. I would highly recommend In2stone for a helpful, knowledgeable and professional service from start to finish."
"Perfect. 1) Ian. What a nice chap. Very helpful, friendly, knowledgeable. Got me the marble I wanted. 2) Scott came to template. Clearly attentive to detail, accurate work; it's a perfect fit. 3) Kev and Gav came to fit. Very accommodating. Worked cheerfully around obstacles I had thrown in their path. Efficient, and respected my just cleaned new kitchen. All round blooming marvellous. I got exactly what I wanted. ( these guys listen to their customer) Look no further. Engage In 2 Stone!"
"Fantastic job! This is the second kitchen (plus utility) I've used Ian and his team to supply and install quartz worktops and they've delivered to a consistent faultless standard. Can't recommend them highly enough and I have to add a personal thank you to Ian, who was a pleasure to deal with."
"We recently used In2stone for our quartz worktops. I absolutely love them, they look so good. Every single person who comes in comments on them. Kev and Ryan (the fitters) did an amazing job with them, they were friendly, polite and nothing was too much trouble for them. We are so happy we used In2stone and didn't choose another company. Ian was so helpful during the whole process. From dropping off samples to helping with any questions I had. He always answered the phone or called me back if we missed each other, and that was before we even decided to use him. He provided really knowledgeable advice on any questions I had. I would 100% recommend them and have already passed their number on to a couple of people. If you are thinking of using In2stone you will not be disappointed."
"I have just had a beautiful ceramic hearth supplied and fitted to my fireplace by In2stone. Ian was extremely helpful (and patient!) in helping us to select an appropriate material, which has been perfectly fitted by his team. Ian had previously supplied and fitted a quartz worktop, island and splashbacks in my kitchen about 7 years ago and the quality of workmanship is superb. I wouldn't hesitate to recommend this company."
"We just wished to say to you and the team of fitters and the delivery muscle men (!!) a big thank you for the granite fitted today. It looks super and we are very happy and grateful for the work and extra effort delivery involved. Just to remind you though we cannot accept any responsibilities for hernias! We are almost there with the rest of the work, and we are looking forward to being back in our home again when all the work is completed And many thanks for the lovely surprise chopping board that is such a brilliant idea."
"Excellent service and a decent price. Love my Santorini Quartz worktop."
"5 STAR SERVICE! Absolutely faultless service from Ian and his team from start to finish. We are delighted with our new kitchen worktop and wouldn't hesitate to use them again and would recommend them without any hesitation. Thank you so much for all your hard work."
"We ordered a worktop for a new Island Unit and are delighted that it absolutely matches our existing worktops. We were late in placing the order for delivery before Christmas but it arrived on time on the 22nd December, as promised. I can't fault their service and highly recommend them. To summarise simply a perfect service and you can't say that often these days!"
"In2stone supplied us with our quartz worktops and splashbacks. Not only was the quality of the quartz first class, but the service and installation was equally first class. In2stone are an extremely knowledgeable and professional company to work with, and I would not hesitate to recommend them to anyone."
"Friendly, professional and flexible service. I changed the requirement half way through the job and the team were extremely accommodating doing a fantastic job and, at a competitive price. I would certainly use again and definitely recommend!"
"Really happy with the options of stone given. The installation was swift and the guys were clean, tidy and polite. The result is stunning and impactful in the kitchen. Would definitely recommend them."
"Very pleased with the service and workmanship provided by all at In2stone. The fitter was very good at keeping us informed and kept to the promised timescales."
"Wonderful customer service as always. Our Bar worktop looks amazing and just what we wanted. The fitters are super friendly and will go above and beyond to make sure you are happy with your worktop."
"We received a great service from beginning to end,the guys gave great advice where needed and were very professional in every way. The work tops look incredible at a very reasonable price. We would highly recommend to anyone"
"We recently used In2stone for our quartz worktop. Their service was great. On time, very friendly, no mess and we are so so happy with the end result. Would absolutely recommend them."
"Want nice new quartz kitchen worktops? This is the place to go. They are AWESOME. Excellent workmanship, accomplished installation team who were brilliant to deal with. Could not be happier."
"Absolutely amazing blue quartz granite. It's made our new kitchen look incredible. Fantastic, prompt & helpful service from beginning to end & we highly recommend in2stone. Victoria & Stephen Pearce"
"Fabulous job absolutely thrilled with the result, we have used in2stone before on a few occasions they do not disappoint, a friendly prompt and 1st class service all round would highly recommend to anyone. Thanks lads for a great and competitively priced job."
"Great service and excellent products would highly recommend"
"Great experience sorting worktops for our kitchen and utility. Friendly and conscientious team. Would happily recommend"
"Cheers Ian. Great service from start to finish. Kev helped choose the colour and it wasn't one I would have gone with but really love it and pleased he persuaded me now. Many thanks"
"Great customer service and support from Ian and the team! We love our new kitchen worktops, would definitely recommend."
"Obviously know their stuff ... and very happy to guide us through the process of choosing, measuring, ordering and fitting some beautiful worktops. Thorougly recommended - we'll be using In2stone again very soon!"
"Superb end to end professional service. These guys worked with us from design through to construction . Nothing was too much trouble. Would highly recommend. Thank you to all the In2stone team involved."
"On the recommendation of friends we used In2stone for our new granite worktops. The whole experience was great and we are delighted with the results. Thank you."
"Ian and the Team installed a new island counter top for me....really prompt service and really happy with how the finished job looks."
"Excellent service and a very high quality product for a reasonable price. Would 100% recommend Ian and the team to anyone in the process of getting a new kitchen."
"Work tops supplied and fitted. Excellent service from start to finish. Fitters very friendly and profesional."
"A fantastic service from start to end and the final product looks amazing. Thank you In2stone we love it! Would definitely recommend this company."
"Love my worktops. Great workmanship and value for money. Excellent service too. Loved it so much extended it to the garden area."
"Great Service...these people do what they say they will, on time, to a high standard and at a fair price. Absolutely would recommend. BD"
"Good quality product. Communication from enquiry to completion was excellent. Time scales fully explained and more importantly adhered to."
"Great personal service from enquiry to installation being kept informed throughout the process. Extremely happy with our new worktops"
"Have had In2stone for my last two kitchens, island, sink area and splash back. Great company and helpful."
"Quality product installed by a professional team. Customer focus at its best."
"I'm extremely happy with the service I received. I would definitely use them again."
"Excellent local company great products impressed with their services fitting was perfect. Very competitive prices."
"very helpful team, both for selecting the right stone, and with speed of installation. happy to recommend"
"Great service, on time, efficient, friendly and the joins and cutting are brilliant."
"Didn't bother to reply to my email requesting a quote from the plan I had given! Maybe the job was to small?"
"Excellent customer service, excellent product selection, excellent job done. Highly recommend this company!"
"Very friendly and willing to help with all aspects of works will recommend."
"Great service - so helpful"
"Great service from start to finish, lovely job."
"Excellent service and good quality products"
"Great service and product choice."
"Absolutely amazing blue quartz granite. It's made our new kitchen look incredible. Fantastic, prompt & helpful service from beginning to end & we highly recommend In2stone. Victoria & Stephen Pearce"
"So 5 weeks ago today on Mon 6th Jan our kitchen was ripped out. The journey has been well worth it and we're absolutely thrilled with the results 💞 thank you #in2kitchensltd #in2stoneltd #mattrichards for an amazing transformation - just as we wanted & planned x"
"I didn't know what I wanted, but fortunately Ian did. Really helpful advice, not only from Ian but also Kevin when he came to measure up. I cannot begin to say how thrilled I am. Good price as well."
"Thank-you for putting the finishing touch on our kitchen, quick and very professional job! 👷🏻♂️👌"
"First Class service from selection to fitting, we are so pleased with the quality the company provides. Would recommended in2stone without hesitation, in fact we already have!! What's more other companies quotes came no where near their's, in a good way! Cheers Kev 👍🏻"
"Highly recommended Ian, Kev and the team. Great service and well priced"
"Cannot fault this company from quote to completion seamless. Really happy with the quartz worktop that I had fitted. Thanks Ian, Kev & team."
"Fantastic customer service, excellent product I chose the blue quartz. I would highly recommend Kev & Ian to all family & friends with confidence! Nothing was too much trouble, prompt professional service, amazing prices! Can't fault them at all!"
"Highly recommend Ian and his team. We are absolutely thrilled with our new Quarts worktop"
"Don't either both getting quotes else where, beat 6 other companies by a mile. Even an online company that claim to be able to beat any quote declined to. Yet the quality is A1. Amazing tops really changed the kitchen and the lads who fit are professional, clean, quick and fun too!"
"Grey mirror quartz worktop. Kevin did an incredible job for us and understood what sort of look we were trying to create right from the start. So pleased with the end result."
"Kitchen and utility Quartz. Very good. Used for kitchen and utility. A small issue with a joint was repaired FOC. Recommended."
"In2stone helped create the kitchen of my dreams. Excellent value for money, seamless service... and, as for the work tops, well, they're perfect. In2stone Ltd were brilliant - it really shows that Kev and Ian have decades of experience in the industry. We were not the only ones who were impressed - so was our builder, who now intends to use them in future builds. I cannot think of a way they could have improved what they did. Thank you!"
"Exceptional! Outstanding all round business for quality, value and service. Really made sure they understood what we wanted and delivered exceptionally. Completely delighted and couldn't recommend more highly."
"Kitchen Worktops. Good quality product. Communication from enquiry to completion was excellent. Time scales fully explained and more importantly adhered to."
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